Trust Center

App Security

• Annual Penetration Test
• Code Review Process
• Employee Disclosure Process
• Quarterly Vulnerability Scan
• Responsible Disclosure (Bug Bounty)
• Software Development Lifecycle
• Vulnerability Management
• Web Application Firewall

Data Security

• Daily Database Backups
• Data is Encrypted at Rest
• Security Policies
• SSL/TLS Enforced
• System Access Control Policy

Infrastructure Security

• Cloud Data Storage Restricted
• Encryption of Web-Based Admin Access
• Multiple Availability Zones
• Password Policy
• Security Patches Automatically Applied

Network Security

• Denial of Public SSH
• Firewalls
• Logging/Monitoring
• Malware Detection Software Installed

Organization Security

• Acceptable Use Policy
• Code of Conduct
• Disaster Recovery Plan
• Incident Response Plan
• Incident Response Team
• Security Training

Product Security

• Databases Monitored and Alarmed
• Hard-Disk Encryption
• MFA on Accounts
• Terms of Service

Third-Party Risk Management (TPRM) Platform

Cloud-based platform for end-to-end supplier and third-party risk management, with a centralized interface designed for usability and scale.

Expert Advisory Services

Access to qualified advisors across procurement, cybersecurity, and compliance to align TPRM programs with regulations and standards.

Managed Services

Execution support for assessments, compliance checks, and monitoring, including PRO evaluations and optional questionnaire customization.

Vendor/Third-Party Assessments

Supplier risk evaluations covering compliance and operational reliability, run by customers or with Acuna expert support.

Continuous Monitoring

Ongoing surveillance with automated alerts, periodic audits, and real-time visibility into emerging supplier risk.

Compliance Management

Workflows to keep supplier activities aligned to applicable regulations and industry standards.

Customized Questionnaires

Tailored questionnaires to gather required evidence and data for business, contractual, and regulatory requirements.

Reporting & Analytics

Risk dashboards, assessment findings, and exportable reporting for audit trails and supplier performance tracking.

Supplier Tiering

Business-impact classification to prioritize risk treatment and allocate resources based on supplier criticality.

Automated Risk Assessments

Automation to evaluate supplier risk profiles and flag potential issues before business impact.

Scalability

Support for organizations from small teams to enterprises with complex global supply chains.

On-Demand Pro Evaluations

Expert-led evaluations available as needed (tokens model), allowing flexible scaling without long-term commitments.

Industry Coverage

Designed for finance, healthcare, manufacturing, IT, retail, logistics, insurance, and other sectors.

No Long-Term Contracts

Flexible subscription model with transparent pricing and optional add-on services.

Microsoft Azure

Cloud computing services including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) offerings.

Data location: EU

Zoho

Multichannel marketing automation software with features designed to ease the marketing process and generate sales-ready leads.

Data location: EU

Mailchimp

Email marketing and transactional email services.

Data location: US

Amazon Web Services

Cloud infrastructure and security.

Data location: Switzerland & EU

Dun & Bradstreet

Global business decisioning data and analytics used for risk and due diligence workflows.

Data location: US

Google Analytics

Web analytics service used to track and report website traffic and user behavior.

Data location: US

Productfruits

Digital adoption tooling used to improve user onboarding and in-app guidance.

Data location: US / EU

Sentry

Application monitoring used to detect performance issues and runtime errors.

Data location: US

Stripe

Billing, subscription, and invoicing services.

Data location: US

Zapier

Workflow automation service to connect tools and orchestrate integrations without code.

Data location: US